Welcome To Cheap Jordans Wholesale Store

FAQS

How can I place an order? 
 
Shop with us is easy and enjoyable! Just follow the steps below to locate and purchase your favorites on our website.
Search or browse the site to locate the items you want to buy. 
Once you have found an item you want to buy, select the quantities, sizes, etc. and add the item to your shopping cart.
When your shopping is done and are ready to checkout, click the Checkout button on the shopping cart page.
If you are a registered user, log in using your email address and password for checkout. If you are a new customer at our website, create an account and check out. For a faster checkout experience, we also offer the option to checkout without creating an account. 
Fill in all of the required information on the shipping and billing pages.
Review your order before submitting to verify all of the information is correct.
Submit the order and a confirmation email will be sent to you soon.
 
Is my payment on your site secure? 
Our website has created a secure transaction environment. The ordering system we used is the industry standard for encryption technology-to protect your private information registered on our site. The encryption system provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.
 
What should I do if I am getting an error when I pay with my credit card? 
If you get an error when you are trying to pay by credit card, which you are sure the outstanding of deposits is sufficient, please go back and place an order again, your previous orders placed without payment should be cancelled within 24 hours. If it still do not work, please check with your credit card company to verify that your card is in good standing, and contact us for assistance.
 
What can I do, if I cannot place an order successfully online? 
If you encounter this problem, please try the following steps: First, please clear the cookies, restart the browser, turn off Firewall and then try again. Second, if the problem persists, please change another computer or another internet browser, such as Firefox, and then try. Or you can try to login after several hours. Last, if the above steps don’t work, you can contact us.
 
What if I can't remember my password?
If you've forgotten your password, click the ' Forgot your password?' on the LOG IN page and follow the instructions on the next page to change your password.
 
Are all your items in stock? 
Generally speaking, all of our items listed on the website are available. But rarely some items that are in great demand may be out of stock. If it happens, we will contact you as quickly as possible. You are given the option of changing to the other item on our website or asking for a prompt refund.
 
How long will the delivery take? 
The time for delivering depends on your location. Normally, it will take 5-7 working days to your here.
 
How can I track my order? 
You can check the status of your package through the tracking number on the website of the logistics. We will send you an email about the tracking number and the website of logistic after arranging shipment. 
 
What should I do if my order never arrived? 
If you did not receive the order in 2 weeks after shipped out, please contact customer service for assistance. But it rarely happens.
 
How long does it take for refunds to come through?
Once your return is received and inspected by the fulfillment centers, your refund will be processed and automatically applied to your credit card or original method of payment within 2 days. Please note that depending on your credit card company, it may take additional 5-10 or more business days after your credit is applied for it to post to your account.